Ground transport & private driver
More than 24 hours before pickup: no charge. Between 24 and 6 hours before pickup: 50% of the confirmed fee. Less than 6 hours before pickup or no-show: 100% of the confirmed fee. (PLACEHOLDER - to be confirmed by legal counsel.)
Aviation & yachting
Governed by the operator's terms as disclosed in the written confirmation. These typically involve non-refundable deposits and tiered cancellation charges closer to the service date.
Executive protection
Cancellations less than 48 hours before deployment are charged in full to cover team retention. Longer engagements may include additional non-refundable set-up costs disclosed in writing.
How to cancel
Send a written notice via WhatsApp to +372 5805 9899. The time of receipt of the written notice is what counts.