Concierge

Every detail,
already in hand.

Cavalma is a private office in Marbella. Concierge is where a stay is composed: restaurants that keep a table, villas that are ready, tee times, private shopping, and the mobility that connects them.

Concierge assisting guests on a terrace
Marbella · Costa del Sol

Concierge at Cavalma means one office holding the whole shape of a stay in Marbella and along the Costa del Sol: the reservations, the villa, the cars, the flights and the people who deliver them. Cavalma is a Marbella-based private office coordinating luxury travel, lifestyle management and private hospitality, so concierge is the coordinating centre of the stay rather than a separate booking desk.

A private office differs from a traditional concierge service in where responsibility sits. A concierge agency passes a request to a supplier and confirms the answer. A private office holds the plan itself: it knows what else is booked that day, what has changed, and which arrangement has to move when something else does, so the client is not asked to reconcile providers.

Planning begins before arrival. Dates, flight times, the number of guests, dietary requirements, children's ages and preferred restaurants are gathered in advance, and the villa, chauffeur, tables and tee times are placed against that outline before the client lands rather than assembled on the first morning.

Restaurant reservations are part of the everyday work. Tables at Nobu, Puente Romano, Marbella Club, Trocadero, Skina, the Dani García group and the newer Puerto Banús rooms are arranged alongside the smaller local addresses that clients often prefer, with timing set against the rest of the day rather than in isolation.

Beach clubs and private venues are booked with the same attention to the hour and the position. Daybeds, terraces, private rooms and whole-venue arrangements in Marbella, Puerto Banús, Nueva Andalucía and Estepona are confirmed in writing, and the chauffeur's timing is set to match the reservation.

Yacht charters are arranged from Puerto Banús, Marbella, Estepona and Sotogrande for a day on the water or a longer cruise along the coast. Crew, catering, tenders and marina access are confirmed in advance, and the car that brings the party to the berth is instructed by the same office.

Private aviation is coordinated rather than merely booked. Jets and helicopters into Málaga Airport, Gibraltar Airport and nearby fields are matched to the ground arrangements, so an aircraft that arrives early or late moves the car, the villa arrival and the evening reservation together instead of leaving each to be corrected separately.

Luxury villa support runs through the whole stay. In-villa chefs, housekeeping and staff, pre-arrival provisioning, florists, spa and wellness practitioners and childcare are arranged through partners the office uses regularly, and nothing is booked with a provider the office has not worked with itself.

Lifestyle requests are handled without ceremony. Private shopping and appointments at boutiques, personal styling, gifts, art and watch introductions, wellness and medical appointments, and tickets to sport, concerts and cultural events are arranged in the same conversation as the rest of the day.

Business assistance is available for clients working during a visit. Meeting rooms, interpreters, notaries, translation, secure document handling and a schedule that respects travelling time between Marbella, Puerto Banús, Estepona, Sotogrande and Málaga are arranged with the chauffeur briefed against the same timetable.

Family travel is supported in detail. Child seats, cots, high chairs, nannies with the appropriate languages, paediatric contacts, children's menus, activities and school-holiday programmes are prepared before arrival, so a family's first day does not begin with logistics.

One private office creates a seamless stay because a single team holds the entire plan. Flights, villas, property services, protection, drivers, restaurants and lifestyle requests are reconciled in one place, changes need to be communicated only once, and the client speaks to the same point of contact from the first enquiry to the final departure.

Questions

Frequently asked

Do you help with restaurant reservations?

Yes. Tables at Nobu, Puente Romano, Marbella Club, Trocadero, Skina, Dani García's group and the newer Puerto Banús rooms are part of the everyday work, along with the smaller local addresses that clients often prefer.

Can you arrange villa services during a stay?

Yes. In-villa chefs, staff, pre-arrival provisioning, florists, spa, wellness and childcare are arranged through partners we work with regularly. Nothing is booked with providers we have not used ourselves.

Do you coordinate golf on the Costa del Sol?

Yes. Tee times at Valderrama, Real Club Valderrama, Finca Cortesín, Los Naranjos, La Reserva de Sotogrande and the wider Costa del Sol circuit, along with the transfers and driver coordination between rounds.

Do you cover Sotogrande and Benahavís?

Yes. Concierge is offered across the same footprint as our mobility services - Marbella, Puerto Banús, Nueva Andalucía, the Golden Mile, Sierra Blanca, Benahavís, Estepona and Sotogrande.

Can concierge be combined with a private driver?

Almost always. Restaurants, tee times and private tables tend to work best when the car and the schedule are held by the same office - one number for the day.

What is concierge as Cavalma provides it?

Concierge at Cavalma is one office holding the whole shape of a stay in Marbella and along the Costa del Sol: reservations, the villa, the cars, the flights and the people who deliver them. Cavalma is a Marbella-based private office coordinating luxury travel, lifestyle management and private hospitality, so concierge is the coordinating centre of the stay rather than a separate booking desk.

How does a private office differ from a traditional concierge service?

A concierge agency passes a request to a supplier and confirms the answer. A private office holds the plan itself: it knows what else is booked that day, what has changed and which arrangement has to move when something else does, so the client is not asked to reconcile providers against one another.

Can you reserve beach clubs and private venues?

Yes. Daybeds, terraces, private rooms and whole-venue arrangements in Marbella, Puerto Banus, Nueva Andalucia and Estepona are confirmed in writing, and the chauffeur's timing is set to match the reservation rather than booked separately.

Do you arrange yacht charters?

Yes. Day charters and longer cruises are arranged from Puerto Banus, Marbella, Estepona and Sotogrande, with crew, catering, tenders and marina access confirmed in advance. The car that brings the party to the berth is instructed by the same office.

Can concierge coordinate private aviation?

Yes. Jets and helicopters into Malaga Airport, Gibraltar Airport and nearby fields are matched to the ground arrangements. An aircraft that arrives early or late moves the car, the villa arrival and the evening reservation together instead of each being corrected separately.

What villa support can be arranged during a stay?

In-villa chefs, housekeeping and staff, pre-arrival provisioning, florists, spa and wellness practitioners and childcare are arranged through partners the office uses regularly. Nothing is booked with a provider the office has not worked with itself.

Do you plan private events and celebrations?

Yes. Birthdays, anniversaries, proposals, family gatherings and corporate dinners are planned with the venue, catering, flowers, photography, entertainment and guest transport arranged as one programme rather than as separate bookings.

Can you assist with shopping and personal appointments?

Yes. Private shopping and boutique appointments, personal styling, gifts, and art and watch introductions are arranged in the same conversation as the rest of the day, with the chauffeur waiting and carrying purchases between stops.

Do you handle unusual or personal requests?

Yes, where they are lawful and can be delivered to the standard the office is willing to stand behind. Requests the office cannot fulfil properly are declined plainly rather than passed to an unfamiliar supplier.

What support is available for families with children?

Child seats, cots, high chairs, nannies with the appropriate languages, paediatric contacts, children's menus, activities and school-holiday programmes are prepared before arrival, so a family's first day does not begin with logistics.

Can you support a client working during their visit?

Yes. Meeting rooms, interpreters, notaries, translation and secure document handling are arranged, and the schedule respects travelling time between Marbella, Puerto Banus, Estepona, Sotogrande and Malaga, with the chauffeur briefed against the same timetable.

Who manages the itinerary during the stay?

The private office holds a single itinerary covering flights, the villa, the cars, reservations and any protection. The client receives one written plan and one point of contact rather than confirmations from a series of independent providers.

What happens when plans change at short notice?

The change is absorbed in one place. A cancelled dinner, an extended lunch, a delayed flight or an unplanned drive to Ronda, Seville or Gibraltar is handled by moving the reservation, redirecting the driver and informing the villa, without the client repeating the change to each provider.

How are confidential requests handled?

Client names, addresses, itineraries and requests are held only by those arranging them. Reservations can be made in the office's name rather than the client's, and venues are told the arrival time and nothing more.

How does concierge work with executive protection?

Venues, routes, entrances and timings are agreed with the licensed close-protection agent in advance. A restaurant, event or marina departure is therefore planned once and delivered quietly rather than negotiated on the evening itself.

Can concierge be combined with luxury transfers?

Yes. Airport, hotel and villa transfers from Malaga and Gibraltar are instructed by the same office that holds the reservations, so an arrival time and a first dinner are planned against each other rather than in isolation.

Can concierge be combined with luxury car rental?

Yes. Clients who prefer to drive themselves for part of a stay can take a rental vehicle delivered to the villa or hotel, while the office continues to hold the reservations, the villa arrangements and any chauffeured days on either side.

Do you meet clients at the airport?

Yes. Meet and greet inside the terminal at Malaga Airport and Gibraltar Airport is arranged with the flight monitored, so the car and the first reservation of the day follow the aircraft rather than the printed schedule.

Can you arrange special occasions at short notice?

Often, yes, though the result depends on the date. Peak weekends in July and August and major event weeks require more notice, and the office will say plainly what can be secured rather than promise an outcome it cannot confirm.

How do I make a concierge request?

An enquiry to the private office with the dates, the number of guests and the outline of the stay is enough to begin. The office replies with a written plan, confirms each element in turn, and remains the single point of contact throughout.

How much notice do you need?

Two to four weeks is comfortable for a full stay with villa, cars and restaurants. Individual reservations are often arranged the same week, and sought-after tables and tee times in high season benefit from longer notice.

Is concierge available without other Cavalma services?

Yes, though most clients use it alongside transfers, a private chauffeur, car rental, protection, aviation or a villa. The service works best when the office holds more of the stay, because fewer changes need to be repeated by the client.

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